CTG Insurance is here to provide you with the highest level of customer service. Our online support center and helpful team members are here to assist you through any changes you may need to your policy.
You may also call us at 800-732-0096. Please keep in mind that coverage cannot be bound by email, voicemail, or fax. Coverage will only be bound with written notification from our office.
24/7 access to your policy information, coverage details, documents, and more.
Managing your policies with CTG Insurance has never been easier. Our Client Center provides easy access to your policies, coverages, and documents. You may also request policy changes and submit a claim to us.
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Your deductible is the amount of money you are responsible for paying out-of-pocket before coverage begins. Your specific deductible will be listed on your policy documents, and we can answer any questions about it by contacting us directly.
To submit a claim, please start by calling our office at (800) 732-0096. If you need to submit a claim after our normal business hours, please click here to find your insurance company claims contact information.
Payment options and billing plans will depend on your insurance company. Most companies will offer an annual, quarterly, or monthly option with the ability to set up automatic payments. We can answer specific questions regarding your payment options by contacting us.
Your policy will renew on the same day each year. You will typically hear from your account manager 30 days prior to the renewal with any premium or coverage changes. You can view the renewal date and any other pertinent information in your Client Portal.